Operations Manager

With qualified logistics and customer service experience, the Operations Manager will be responsible for end-to-end supply chain management for our online operations.  You will be responsible for inventory management, order management, and on-time delivery to consumers & partners. You will also be responsible for selecting carriers, researching shipping methods, assessing budgets, and organizing storage. You will need to multi-task effectively in a fast-paced, dynamic environment.

Top applicants are dedicated, competent, have strong leadership skills, and a customer-first mindset. The successful candidate must demonstrate strong attention to detail in order to oversee daily operations and logistics. In addition to having excellent organizational skills, the Operations Manager should also possess in-depth knowledge of logistics and inventory systems


  • Identify and implement standard, routine reporting that provides insights, intelligence, and recommendations in the areas of: 3PL & Logistics, Inventory (predictions, shelf life risks, turns), Customer Service.

  • Recommends to Digital Brand Consultant to identify any supply concerns and adjust forecasts at the SKU level to maintain optimum inventory level.

  • Collaborate with internal stakeholders to determine optimal inventory levels and future requirements

  • Provide inventory predictions to ensure there are no supply shortages or surplus inventory leading to loss

  • Balance inventory across all channels to ensure target stock levels are respected

    Ensure timeliness of purchased order creation in accordance to quantities agreed upon with internal stakeholders & brand partners


  • Bachelor’s degree in business, operations management, or related field

  • Experience in progressive Supply Chain roles and 3PL vendor management

  • Logistics/Distribution experience in consumer goods is a plus

  • Excellent communication skills

  • Leadership ability

  • Highly analytical and process-oriented

  • Outstanding organizational skills

Interested? Email your resume to talent@airrlabs.com