Content and Community Associate – PH

We are seeking a dynamic Content Community Associate to join our team. This role blends content creation, social media management, and community engagement to foster a positive, inclusive, and active brand presence on TikTok. The ideal candidate will be passionate about content-driven strategies and adept at cultivating strong relationships with online communities while maintaining brand integrity.

Responsibilities:

• Develop and execute content plans for TikTok livestreams, including BAU (business as usual) and campaign-specific initiatives.

• Create engaging content such as short videos, graphics, and captions to resonate with the target audience.

• Monitor and moderate community discussions to ensure alignment with brand guidelines and platform standards.

• Respond to community inquiries, comments, and direct messages promptly and professionally.

• Foster a safe and supportive online environment, addressing issues such as spam, trolling, or conflicts.

• Analyze content performance metrics and adjust strategies to improve engagement and reach.

• Collaborate with designers and other content creators to maintain cohesive messaging and brand identity.

• Engage with TikTok community members through comments, user-generated content, and discussions outside the brand’s account.

Requirements:

• Bachelor’s degree in marketing, communications, or a related field.

• Proven experience in social media management, content creation, or community engagement, preferably on TikTok.

• Strong understanding of TikTok trends, platform dynamics, and audience behavior.

• Excellent communication and interpersonal skills with a customer-focused mindset.

• Analytical skills to interpret community metrics and optimize strategies for growth and engagement.

• Proactive and positive attitude to thrive in a fast-paced work environment.