Head of Commercial - VN

 
 

The Head of Commercial is responsible for the end-to-end performance of a business unit. He/she will lead a team of brand managers and store operators in daily operations to deliver brand growth and performance metrics across e-commerce platforms. He/she will also directly partner with the Country Head to identify opportunities, develop business strategies, and optimize internal processes.

To be successful as Head of Commercial in a rapidly growing e-commerce start-up, he/she must have proven experience in building brands on e-commerce, with strong strategic thinking and problem-solving skills. He/she must have strong leadership and communication skills to mentor his/her team. He/she must also have strong interpersonal skills to build trusted relationships with key external partners.

 

Responsibilities:

  • Lead and build a high-performing team to achieve brand business objectives

  • Develop and execute business plans with clear KPIs supported by strong marketing, commercial, and operating plans

  • Manage overall business unit financial performance and profitability

  • Analyze business performance and identify key areas of improvement and business opportunities

  • Develop, implement, and share best practices across the organization

  • Contribute to the development commercial process strategy and general business planning

  • Strategically improve procedures by reviewing and developing operational process flows

  • Training and mentoring team members within the business unit

  • Build, manage and develop long-term relationships with key stakeholders (brands, marketplace platform)

  • Lead and negotiate annual agreements with brands and e-commerce partners

  • Lead problem solving of issues with external partners that may arise

  • Identify new e-commerce trends and opportunities for business growth and implement action plans

  • Prepare and present product proposals to future and current e-commerce partners

  • Identify industry trends and competitive market insights

  • Lead development and training of the team

Requirements:

  • 7+ years of experience in commercial or category management in e-commerce

  • Bachelor’s degree in business, communications, or related field.

  • Strategic thinker with strong negotiation skills

  • Ability to manage complex projects with attention to detail

  • Exceptional verbal and written communication skills.

  • Strong leadership and collaboration skills

  • Excellent organizational skills and ability to multitask

  • Ability to build strong relationships with clients and industry contacts

  • Ability to manage both internal and customer relationships

  • Up to date on industry trends and consumer behaviors and industry trends

  • Understanding of digital media landscape and ability to identify potential opportunities to maximize ads efficiency and returns