Online Store Associate - TH

With a customer experience-first mindset, the Online Store Associate will develop and optimize our brands’ online presence. Your creative thinking skills and strategies will be an essential part in creating the perfect branded store experience for our shoppers and encourage business growth through effective campaigns.

Ideal candidates for this role should be creative and innovative, multimedia savvy, well-organized, and must be excellent communicators. An exceptional Online Store Associate should be comfortable in using analytics to drive highly effective digital campaigns, continuously enhance brand store experience, and deliver online store objectives.

Responsibilities:

• Execute and manage perfect store online experience for assigned brands across various platforms

• Work closely with creatives & marketing team to ensure fit-for-use e-tail content and online assets to create high impact store experience

• Ensure freshness of content across all online channels to ensure high customer engagement

• Manage and maintain consistent online brand experience across different platforms

• Analyze online customer behavior to ensure customer experience determines store design choices

• Support Digital Brand Consultant in assessing platform promo and campaign effectiveness to ensure continuous improvement

• Ensure customer satisfaction and provide professional customer support

Requirements:

• Bachelor’s degree

• Exceptional verbal and written communication skills in English

• Ability to collect, track, and analyze multiple data sets

• Attention to detail

• Basic Photoshop & copywriting skills

• Ability to build rapport and collaborate with others within the company and externally