Online Store Associate (TikTok) - TH

With a customer experience-first mindset, the Online Store Associate will develop and optimize our brands’ online presence. Your creative thinking skills and strategies will be an essential part in creating the perfect branded store experience for our shoppers and encourage business growth through effective campaigns.

Ideal candidates for this role should be creative and innovative, multimedia savvy, well-organized, and must be excellent communicators. An exceptional Online Store Associate should be comfortable in using analytics to drive highly effective digital campaigns, continuously enhance brand store experience, and deliver online store objectives.

Responsibilities:

• Execute and manage perfect store on-line experience for assigned brands

• Work closely with creatives & marketing team to ensure fit-for-use e-tail content and online assets to create high impact store experience

• Work closely with creatives to prepare the campaign communication and live streaming through TikTok

• Analyze online customer behavior to ensure customer experience determines store design choices.

• Supports Digital Brand Consultant in assessing platform promo and campaign effectiveness to ensure continuous improvement

• Ensure customer satisfaction and provide professional customer support

Requirements:

• Bachelor’s degree

• Exceptional verbal and written communication skills

• Ability to collect, track, and analyze multiple data sets

• Attention to detail

• Basic Photoshop & copywriting skills

• Ability to build rapport and collaborate with others within the company and externally

• Excellent in English