Operations and Warehouse Supervisor - PH
The Operations and Warehouse Supervisor is responsible for overseeing and managing the Company’s warehouse costing and operations to maximize the process efficiency and deliver superior customer experience. He/she will lead the design, development, and implementation of warehouse, fulfilment, and logistics solutions. He/she is responsible for ensuring that the warehouse operations side of the supply chain set-up is productive, efficient, and cost-effective. He/she must be a proactive problem solver with a desire to collaborate with others and develop strategies for continuous improvement. He/she must be able to analyze data and processes, find creative solutions, generate reports, and present findings to upper management and other departments, communicate with external suppliers and buyers, comprehend legal documents, and developing lasting relationships with others.
Responsibilities:
Collaborate and implement the overall warehouse operations
Implement warehouse operation solutions including Warehouse Management Systems and Order Management Systems with internal teams and external vendors
Develop workflows and maintain standard operating procedures across internal teams and external partners; identify process bottlenecks and implement solutions in a timely manner
Collaborate with other departments and stakeholders to identify and maintain resources needed to establish and provide an effective supply chain
Provide recommendations and feedback for the development of in-house supply chain tech solutions
Ensure warehouse operation processes meet legal requirements and standards
Manage overall warehouse costs while maintaining quality
Negotiate prices and terms with logistics suppliers and vendors (e.g., warehouses, freight forwarders)
Monitors the performance of suppliers, assessing their ability to meet quality and delivery requirements; identifies and qualifies new suppliers in collaboration with other departments
Establish performance metrics for measurement; monitor daily operational performance and provide immediate solutions to issues that arise
Provide regular performance reports to management and cross-functional teams with clear recommendations for improvement
Requirements:
At least 5 years of professional experience in Supply Chain Operations, or a related field
Bachelor’s degree in Industrial Engineering, or any field of study that may be applicable in Warehouse Operations
Excellent organizational skills and attention to detail
Capability to multitask and problem-solve in a fast-paced environment
Ability to conduct detailed procedures with a high level of execution
Strong analytical and problem-solving skills
Strong sense of time organization and urgency
Detail and process-oriented
Able to work independently and within a team
Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers, and customers.