Traffic Manager - TH

 
 

The Traffic Manager is responsible for scheduling the workflow of advertising and marketing communications projects for the creative team to ensure that deliverables are submitted to clients, both internal and external, in a timely manner. He/she will be the main liaison between the client and the creative teams and maintain satisfaction on both sides. To succeed in this role, he/she needs to be very organized, natural problem solvers, and strong communicators.

 

Responsibilities:

  • Aligns project timelines with the account management team and is responsible for timely deliverable of client requirements

  • Translates the client brief to the creative team

  • Creates detailed schedules and set deadlines for various stages of a project

  • Distributes assignments to creative teams depending on resource availability and project priority

  • Ensure projects are completed within the allocated time by monitoring projects on a daily basis

  • Plans resource requirements in advance based on project pipeline and communicates any potential resource issues to management

  • Collaborates the team to deliver creative output according to the standards discussed with clients; acts as quality control of all work that is submitted to clients

  • Conducts administration tasks for efficient client management which may include keeping client records, arranging meetings, preparation of invoices, and liaising with client finance teams for collection

  • Provide recommendations to management on how to improve the workflow to increase efficiency and productivity

Requirements:

  • At least 3 years of professional experience in Account Management and Project Management or related field

  • Bachelor’s degree

  • Effective verbal and written communicate skills

  • Understanding of creative processes and techniques

  • Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with customers and internal teams

  • Strong project management skills with the ability to multitask

  • Ability to evaluate creative work and give concrete feedback for improvement

  • Ability to problem solve and make informed decisions quickly

  • Strong analytical and problem-solving skills

  • Strong sense of time organization and urgency

  • Detail and process oriented and sound analytical skills